Shipping Policy

MotavationShop lives for the green! we insure proper care and handling of our items for the best experiences. All orders will be shipped using USPS priority mail, so please allow 10-12 business days to receive your items. This includes processing time. Times may vary due to external factors (Weather, Shipping delays, holiday's, etc.).

Please double-check your shipping information, any incorrect information inputs are NOT our responsibility.

All orders are tracked by USPS. If package is lost, please contact USPS. Once items have been shipped, they're no longer in our control, therefore not our responsibility. 

Shipment days are Monday - Thursday. I use the weekends to create and package all items and also enjoying time off. Please wait after the full 12 business days before contacting us concerning your order(s). 

Please Note: International shipping may take anywhere between 3 weeks to 3 months to be delivered. Please keep this in mind when placing orders outside of the USA. We insure proper procedures to get your order to you as soon as possible. please know that Customs and Border Protection can take a while to verify your package. Thank you for your understanding, patience and support!

 

Return Policy

All sales are final! please make sure to read the description of the items before placing your order. If an item breaks within 3 days after receiving it, You're eligible for a refund of that item. Please visit the contact section on our website to fill out a report.

The buyer must pay return shipping if a return is requested. You must obtain an exchange authorization approval before returning your items (form will contain returning address). Only unworn and originally packaged items will be accepted for an exchange or store credit.

All Resin and art items are handmade, so please understand that some small imperfections may occur. Some examples are: Small bubbles, slight variances of color from what appears on the website, and small marks. None of these will affect the functionality or overall appeal of the items. Returns will not be accepted on the basis of small imperfections such as these.

Sale items, Special orders, Promo codes, and bundle deals cannot be returned and are FINAL SALE.